"We have dealt with Tim Whitehead of E Tupling & Son for several years. His customer service and product knowledge on Polypipe Underfloor Heating Systems is second to none. Tim’s attention to detail is faultless and his attitude is almost of a bygone era, when customer care actually meant something. It’s a pity that there aren’t more reps out there like Tim – our job would certainly be a lot easier!"

M. Markovitz Ltd, Leek

"Staff have great knowledge and service pleasure to deal with great product and efficient delivery."

JC Quirk Ltd, Sale

"We have had a long and successful partnership with E. Tupling & Son. They provide a first class service in the planning and supply of Polyplumb underfloor heating systems."

Boro Heating, Rochdale

"We as a company cannot under estimate the service giving to us by E. Tupling & Son. Ltd.  Whether it is a standard order for Polypipe/Polyplumb or Tim’s excellent advice and design on an underfloor heating system, the service can only be described as first class. The telephone staff and delivery drivers are all of the highest standard.  Home Heating have dealt with Tuplings as a company since 1987, and I personally since 1972 and would fully support them in the future."

Home Heating & Plumbing Supplies Ltd, Stockport

"Just wanted to take this opportunity to show my appreciation to Tim Whitehead for helping me out earlier this week. During our final day trading due to COVID-19, I realised an order I had placed had been lost in translation leaving a valued customer of mine without the necessary MDPE fittings to complete the time sensitive project he was on. Tim pulled out all the stops to sort the problem for me, and when he could not arrange a next day delivery, he put the goods in his car and delivered it direct to site himself! Cannot recommend E. Tupling enough to any merchants thinking of dealing with them. I deal with both Tim and Ross on a daily basis, they are a credit to the company and understand what excellent customer service is all about. Thanks guys!"

AMS Plumbers Merchant Ltd, Southport

"We have been using E. Tupling for the past few years, in that time our business with them has grown more than we ever anticipated. Their ability to assist with all things underfloor heating, as well as providing regular deliveries of the day to day branded plastics has made them into an indispensable part of our business. As a result of the reduced lead times, compared with direct manufacturer deliveries, we have been able to successfully deliver fully, and on time, to larger projects as well as maintaining stock levels for our customers, which is a benefit that cannot be ignored. On top of that, we now have access to multiple underfloor heating systems to offer, rather than the more established few that sometimes are simply pricing themselves - and us - out of contention."

Plumbcall, Leeds

"I would highly recommend E. Tupling, they are always happy to help with some of my random questions and Ross has been very helpful, the service so far has been fantastic!"

Trade4Less, Crewe

“E. Tupling are local, friendly, flexible, and highly efficient. Their customer service is outstanding, and they are extremely pro-active in terms of providing solutions which help to enhance our service. I would recommend E. Tupling to any building or plumbing merchant.”

Martin Higgins, Managing Director, Bathroom Project Ltd

“We use E. Tupling because they are an independent family business with extraordinary values and personalised service. They always have a vast choice of products available in stock, they are extremely flexible and offer prompt deliveries, they also offer a unique click and collect same-day service.”

Joe Fletcher, Director, The Waterworks Plumbing Supplies

“E. Tupling supply highly personalised, knowledgeable, and very competitively priced Underfloor Heating Systems.  Ordering is easy, straightforward, and fast.  They deliver direct to site and ensure to keep me in the loop at all times, they provide a professional and unrivalled customer experience.”

Craig Beresford, Manager, Taps NW Ltd

“E. Tupling quite simply put, go the extra mile every time for their customers! Their service is personalised, straightforward, knowledgeable, and unparalleled. We purchase a vast range of stock from them, including Underfloor Heating Systems, stock availability and choice is exceptional, highly competitive on price – even on Polypipe UFH and plastics. They remove extra pressures from their customers by always going above and beyond to assist and help with any queries or issues we may have. They are a pleasure to trade with, every time.”

Hafeeze Samad, Director, Leigh Plumbing Merchants Ltd

“E. Tupling are a like-minded family business, they share the same values, personalised, friendly customer service is paramount to them.  They are superb at problem solving and removing strains from our business, their stock levels and availability is always excellent, they are highly competitive on price across a vast range of trusted UK manufactured brands.”

Alan Cain, Company Director, Cu-Plas

“E. Tupling provide an unrivalled customer service, they have extremely knowledgeable and helpful staff. We receive a rapid service and are always guaranteed great availability and extensive choice of brands, at highly competitive prices. Deliveries are full and timely, products are available in unique, one-off quantities (not large pre-packs) as and when required.”

Neil Johnstone, Director, Armstrong Building Supplies

“We have a long-standing relationship with E. Tupling, they have always provided us with an exceptional personalised service.  We get access to a vast variety and choice of products, delivered timely and in full, at very competitive prices.”

Russ Heeley, Manager, BPH Plumbing

“ESP have bought from E. Tupling for many years. They provide an efficient and fast turnaround with orders, deliveries are always full and on time, staff are friendly, personal, and knowledgeable. Their portfolio range is extensive and of the highest quality.”

Dom Allsop, Sales Coordinator, ESP Bathrooms

“E. Tupling are our go to supplier for all of our Underfloor Heating Systems. They ensure the entire process of planning, quoting, ordering through to delivery is an easy speedy process, with the minimum of fuss. They provide an exceptional seamless service from start to finish and the customer is ALWAYS happy and satisfied with the end product. I would never go anywhere else!”

Gary Paddison, Sales Advisor, Charlestown Plumbing and Heating

“E. Tupling offer THE most competitive prices, their turnaround from order to delivery is second to none. Their customer service is remarkable, they have supported our business immensely these past few years.”

Brian Ritchie, Branch Manager, Wearside Plumbing Supplies

“We buy our stock from E. Tupling because they have a vast range of stock and great availability, deliveries are always full and on time.  Staff provide an incredible customer service, they make no mistakes unlike other distributors we have tried in the past.  They have fast response and turnaround times which are incremental to our business success.”

Rob Duczenko, Managing Director, Plumbstuff

"E Tupling are a pleasure to work with! They are extremely helpful, willing, flexible, knowledgeable, and experienced. They have a great choice and range of products and are very accommodating for both small and large orders. We always have a consistent point of contact and are dealt with directly in a friendly and professional manner, they always exceed our expectations."

Dean Atkinson, Myers Group

"E.Tupling is one of our most valued wholesale suppliers thanks not only to their extensive range and great prices but also to their flexibility and dedicated customer service. Sourcing products to satisfy existing customers and attract new ones is a difficult task. There is a balance to be found between quality, quantity, price, and availability. This whole process is simplified with E.Tupling as they provide quality products from reliable brands, in flexible quantities at phenomenal value.

In the years we have been utilising E.Tupling we have been able to expand our product range to offer our customers under floor heating options as well as a larger range of quality building and plumbing supplies. Recognisable brands such as Polypipe and FloPlast can be quickly sourced and stocked thanks to fast and efficient distribution to any of our five locations. They really have been a game changer!

The value of the flexibility E.Tupling provides is most appreciated when compared to sourcing from manufacturers. Ordering from manufacturers often means waiting on long lead times and ordering in cumbersome bulk quantities. This can lead to excess stock and restricts our buying options, meaning we would not be able to provide the diverse range of products our customers require. Yet, with E.Tupling we are able to stock a varied selection of building plastics and can easily source products to meet the individual needs of our customers, they are lifesavers.

As a trusted local supplier of building and plumbing goods we are often relied upon for advice, meaning it is vital our staff remain knowledgeable about the product lines. In this regard, E.Tupling has been an indispensable resource for technical knowledge and instruction. Quick to respond in a helpful and informative manner, we cannot give their support team enough credit.

Even when you’re not dealing with E.Tupling staff directly, the online services offer a practical and user friendly experience. As a business that has recently overhauled its own website, we appreciate the functionality of the E.Tupling online services. Stock is clearly displayed, quotes are easily assembled, and their team are always on hand to help when we have queries about orders, stock, or the products.

E.Tupling have consistently provided a top quality service and we look forward to working with them for many years to come."

Mark Lloyd, Boys & Boden - The Plumbline

"Staff are highly efficient, friendly, and provide a great service. They have an expansive stock range, product choice and availability are always plentiful. They process orders with speed and have a superb delivery service. I would highly recommend E Tupling."

Peter Jones, C&W Berry

"E Tupling have an impressive stock holding with vast choice, they are able to deliver direct to site which proves very helpful. They have very competitive pricing, and proactive staff whom are extremely friendly and helpful."

Phil Hopkinson, Plumb Plus Supplies

"Friendly knowledgeable staff, comprehensive stock ranges and volumes, competitive pricing, and a very fast efficient delivery service. I would highly recommend E Tupling!”

Peter Chadwick, Warwick Plumbing

“The E Tupling team are helpful, knowledgeable, experienced, flexible, and always provide us with exceptional customer service. They go above and beyond to ensure they always offer an expansive choice of brands, ranges, and quantities of products, which are always available and at competitive prices.

Huws Gray have national coverage therefore E Tupling efficiently support several of our branches across the UK.  We regularly buy plumbing plastics and underfloor heating (UFH) systems.  For all UFH enquiries we have, the team are excellent at liaising with our customers directly on our behalf to establish their precise UFH needs. They are experts at choosing personalised UFH solutions for our customers with a fast turnaround, exceptional knowledge, and at really great prices.

They have a great website which enables our team to order efficiently online for deliveries or collections, request speedy quotations, or to check real-time stock levels and availability. If you prefer the personal touch their staff are always available, very friendly, and more than willing to help.”

Dan Manders, Huws Gray