FAQs

UFH is expensive to install (MYTH)

Few UFH suppliers would deny that UFH is almost always going to be more expensive to install than a standard radiator central heating system. However home owners will normally assess the ‘full package’. The materials themselves are designed to save time (and therefore money) during installation. Furthermore, underfloor heating is more energy efficient than most types of heating, given the right circumstances. Well insulated, properties will conserve energy and save money by using underfloor heating, even more so when a renewable energy source, such as a ground source heat pump, is the primary heat source.

Does UFH work?
Will I need a special boiler?
Will the floor be too warm for my feet?
Can I only use UFH with a tiled or solid floor?
It doesn't work with carpets - MYTH
You cannot control individual room temperatures - MYTH
UFH reacts too slowly - MYTH
Can I use UFH in just one room?
You can't install it upstairs - MYTH

We have dealt with Tim Whitehead of E Tupling & Son for several years. His customer service and product knowledge on Polypipe Underfloor Heating Systems is second to none. Tim’s attention to detail is faultless and his attitude is almost of a bygone era, when customer care actually meant something. It’s a pity that there aren’t more reps out there like Tim – our job would certainly be a lot easier!

Steve Carr

M. Markovitz Ltd, Leek

I had the pleasure of using E Tupling & Son to provide my UFH project at home. After much anticipation we decided to jump in feet first and install the ground floor whilst living in! My knowledge on under floor heating was close to nothing and I can only praise the professional advice, support and constant channels of communication we received. The products have been admired by our contractors as top quality and I would recommend the company to anyone. Hope to deal with you in the future.

Richard Newlands

Ormskirk

The design service you provided was excellent and you answered all my queries regarding the UFH system prior to placing the order. All our requirements and design changes were met and the product delivered promptly. The data sheets and drawings provided made installation a lot simpler than expected. Once installed and tested we used the anhydrous liquid and the UFH turned on and tested as per specification. We are at present completing the final floor coverings after which the system will be in full use.

Kishore Kapoor

Sale

Staff have great knowledge and service pleasure to deal with great product and efficient delivery.

JC Quirk Ltd

Sale

We have had a long and successful partnership with E. Tupling & Son. They provide a first class service in the planning and supply of Polyplumb underfloor heating systems.

Boro Heating & Plumbing Supplies

Rochdale

I contacted Tim at E Tupling when I was in the process of re-modelling our home in Altrincham. Tim helped us design the underfloor heating system for the ground floor, designing and providing layout drawings for our builder. He explained how underfloor heating works and helped us optimise the heating zones across the house. Dealing with E Tupling was simple and straightforward with all parts arriving on time and no delivery issues. Tim was on hand to answer any questions we had and guided our builder during the installation. I’m now looking forward to a warm winter underfoot, as is our new dog!

Chris Reed

Home Owner

We as a company cannot under estimate the service giving to us by E. Tupling & Son. Ltd.  Whether it is a standard order for Polypipe/Polyplumb or Tim’s excellent advice and design on an underfloor heating system, the service can only be described as first class. The telephone staff and delivery drivers are all of the highest standard.  Home Heating have dealt with Tuplings as a company since 1987, and I personally since 1972 and would fully support them in the future.

Dave Bamber

Home Heating & Plumbing Supplies Ltd.

Tim at E Tupling & Son has helped us out as a business to understand UFH. We fitted our first system just over a year ago and he advised us every step of the way. Since then we’ve installed a number of systems With Tim’s help every time. He comes out to site and talks with the customer with a professional approach and discusses the design. Upon installation all materials arrive promptly with detailed notes on installing and commissioning. A great team!!

Joe Proctor

Installer

Tuplings were recommended to me by Polypipe about a decade ago now when we were planning our first underfloor heating project.  Tim quickly earned our trust.  He has always delivered on his promises and on price.  We are now onto our 3rd house refurbishment and always pick up.

Howard Scott

End User

We had underfloor heating put in for our kitchen and lounge area. From the initial conversation with Tim through to the installation and after service – the whole process has been excellent and we would highly recommend E.Tupling & Son.

Tim made us feel very confident we were getting the right product for our requirements and we are glad we opted to go with his recommendations. They even followed up with post-install calls to make sure we were happy with the product, excellent service.

Andrew Ince

Home owner / End User

An excellent service received after struggling to find anyone who could rectify the issue left by the builder due to the differing floor levels. E Tupling detailed options for my particular project and addressed issues that other potential suppliers had walked away from. Underfloor heating was supplied at a competitive price and with fab service all round.

It was good to have a company with a good knowledge of UFH. Many plumbers are still “scared”, lacking the experience and know-how surrounding it’s installation and use.

Overall very happy with the service levels from start to finish and would thoroughly recommend.

Sian Robinson

Home Owner

E Tupling did a great job of planning the underfloor heating for my new build.

I was so impressed with their technical knowledge. I am now extending my house and I am using their service once more.

Chris Crutchley

Stockport

I have been using the services of E Tupling over the last 5+ years since we started to be asked to fit underfloor heating on a regular basis as part of our overall building projects. As it was initially a new product to our services I found the support and technical advice they provided invaluable to help my team learn how to install the underfloor heating systems. This, alongside a competitive pricing and a reliable delivery service is why I would strongly recommend this company.

Mark Aldred

Premier construction

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E. Tupling & Son Ltd

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