Why Choose E. Tupling?

What makes E. Tupling different?

You can trust and rely on us because after all, we’re just like you. We are an independent and family run business, who as a manufacturers distributor, take great pride and satisfaction in serving merchants within the Construction industry. For over 54 years our grit, determination, and continuous transformation has got us to where we are today. We are a passionate team who has acquired a wealth of knowledge and built impeccable partnerships with Plumbing, Heating and Building merchants as well as the leading manufacturers within these sectors. This enables us to deliver the highest quality product offering to you - our customer – together with unrivalled customer service!

 

What makes us different? 

Our strict route to market policy is simple; we only ever supply merchant / trade counter businesses! There are several other factors that set us apart from our competition. We have highlighted below various aspects that we believe make us different, and are exclusive to our offering and services. 

 

Greater Choice and Added Value

We partner with a number of the UK’s leading manufacturing brands within our industry; Polypipe, FloPlast, Pipelife, Brett Martin, Danfoss, VIPSeal and McAlpine, to name just a few. We are passionate about providing choice and value-added products to our Plumbing and Builders merchant partners. We are continuously researching new product opportunities, hence why we’ll be introducing additional suppliers and ranges to our portfolio soon! 

 

Instant visibility to our live stock levels

Not only do you have the freedom to order the exact quantity you need, as opposed to restrictive packed quantities, but our live-stock level distribution centre provides our customers full transparency. Combined with the distribution of Building and Plumbing plastics, we're a specialist supplier of Underfloor Heating systems. Our breadth and depth of range in all of these areas is the largest within the Northern Region. 

 

Speedy and Accessible, Right When You Need Us

We operate fully with our own fleet of transport and dedicated driving team who take great car loading, delivering and un-loading your orders. We offer free carriage for orders over £100 and for orders received before 3pm we aim to deliver next day. We can deliver direct to site on your behalf and same day collection is also available.

 

First-hand Knowledge and Experience

We are a family run business, with first-hand experience and knowledge that has been passed through the generations, so there’s rarely something we haven’t come across before or can’t advise you on. That’s not to say we don’t like a challenge! We are a modern and forward-thinking company, yet our traditional values will always remain central to everything we do. 

 

Better Customer Service

All of this is backed up with the very best customer service. Our experienced team are always on hand to provide knowledgeable and reliable support. We build long-lasting and successful relationships with all of our customers, but don’t take our word for it, simply see what has been said of us in our testimonials. 

 

For more information on the benefits E. Tupling can give to your business and how we can work alongside your team, contact Ross, our Business Development Director, today on 0161 776 0077 or email ross@etupling.co.uk

We have dealt with Tim Whitehead of E Tupling & Son for several years. His customer service and product knowledge on Polypipe Underfloor Heating Systems is second to none. Tim’s attention to detail is faultless and his attitude is almost of a bygone era, when customer care actually meant something. It’s a pity that there aren’t more reps out there like Tim – our job would certainly be a lot easier!

M. Markovitz Ltd, Leek

Staff have great knowledge and service pleasure to deal with great product and efficient delivery.

JC Quirk Ltd

We have had a long and successful partnership with E. Tupling & Son. They provide a first class service in the planning and supply of Polyplumb underfloor heating systems.

Rochdale

We as a company cannot under estimate the service giving to us by E. Tupling & Son. Ltd.  Whether it is a standard order for Polypipe/Polyplumb or Tim’s excellent advice and design on an underfloor heating system, the service can only be described as first class. The telephone staff and delivery drivers are all of the highest standard.  Home Heating have dealt with Tuplings as a company since 1987, and I personally since 1972 and would fully support them in the future.

Home Heating & Plumbing Supplies Ltd.

Just wanted to take this opportunity to show my appreciation to Tim Whitehead for helping me out earlier this week. During our final day trading due to COVID-19, I realised an order I had placed had been lost in translation leaving a valued customer of mine without the necessary MDPE fittings to complete the time sensitive project he was on. Tim pulled out all the stops to sort the problem for me, and when he could not arrange a next day delivery, he put the goods in his car and delivered it direct to site himself! Cannot recommend E. Tupling enough to any merchants thinking of dealing with them. I deal with both Tim and Ross on a daily basis, they are a credit to the company and understand what excellent customer service is all about. Thanks guys!

AMS Plumbers Merchant Ltd

We have been using Ross, Tim and the team at E. Tupling now for just over a year, and in that time our business with them has grown more than we ever anticipated. Their ability to assist with all things underfloor heating, as well as providing regular deliveries of the day to day branded plastics has made them into an indispensable part of our business. As a result of the reduced lead times - compared with direct manufacturer deliveries - we have been able to successfully deliver fully, and on time, to larger projects as well as maintaining stock levels for our customers, which is a benefit that cannot be ignored. On top of that, we now have access to multiple underfloor heating systems to offer, rather than the more established few that sometimes are simply pricing themselves - and us - out of contention.

Plumbcall

To find out how we can benefit your business. Contact us today.

 How we use this information
Top
Loading
Loading...
Continue Shopping