Testimonials

Alan Cain, Company Director, Cu-Plas

“E. Tupling are a like-minded family business, they share the same values, personalised, friendly customer service is paramount to them.  They are superb at problem solving and removing strains from our business, their stock levels and availability is always excellent, they are highly competitive on price across a vast range of trusted UK manufactured brands.”

Craig Beresford, Manager, Taps NW Ltd

“E. Tupling supply highly personalised, knowledgeable, and very competitively priced Underfloor Heating Systems.  Ordering is easy, straightforward, and fast.  They deliver direct to site and ensure to keep me in the loop at all times, they provide a professional and unrivalled customer experience.”

Dom Allsop, Sales Coordinator, ESP Bathrooms

“ESP have bought from E. Tupling for many years. They provide an efficient and fast turnaround with orders, deliveries are always full and on time, staff are friendly, personal, and knowledgeable. Their portfolio range is extensive and of the highest quality.”

Gary Paddison, Sales Advisor, Charlestown Plumbing and Heating

“E. Tupling are our go to supplier for all of our Underfloor Heating Systems. They ensure the entire process of planning, quoting, ordering through to delivery is an easy speedy process, with the minimum of fuss. They provide an exceptional seamless service from start to finish and the customer is ALWAYS happy and satisfied with the end product. I would never go anywhere else!”

Hafeeze Samad, Director, Leigh Plumbing Merchants Ltd

“E. Tupling quite simply put, go the extra mile every time for their customers! Their service is personalised, straightforward, knowledgeable, and unparalleled. We purchase a vast range of stock from them, including Underfloor Heating Systems, stock availability and choice is exceptional, highly competitive on price – even on Polypipe UFH and plastics. They remove extra pressures from their customers by always going above and beyond to assist and help with any queries or issues we may have. They are a pleasure to trade with, every time.”

Joe Fletcher, Director, The Waterworks Plumbing Supplies

“We use E. Tupling because they are an independent family business with extraordinary values and personalised service. They always have a vast choice of products available in stock, they are extremely flexible and offer prompt deliveries, they also offer a unique click and collect same-day service.”

Martin Higgins, Managing Director, Bathroom Project Ltd

“E. Tupling are local, friendly, flexible, and highly efficient. Their customer service is outstanding, and they are extremely pro-active in terms of providing solutions which help to enhance our service. I would recommend E. Tupling to any building or plumbing merchant.”

Rob Duczenko, Managing Director, Plumbstuff

11/2020

“We buy our stock from E. Tupling because they have a vast range of stock and great availability, deliveries are always full and on time.  Staff provide an incredible customer service, they make no mistakes unlike other distributors we have tried in the past.  They have fast response and turnaround times which are incremental to our business success.”

Russ Heeley, Manager, BPH Plumbing

“We have a long-standing relationship with E. Tupling, they have always provided us with an exceptional personalised service.  We get access to a vast variety and choice of products, delivered timely and in full, at very competitive prices.”

Neil Johnstone, Director, Armstrong Building Supplies

“E. Tupling provide an unrivalled customer service, they have extremely knowledgeable and helpful staff. We receive a rapid service and are always guaranteed great availability and extensive choice of brands, at highly competitive prices. Deliveries are full and timely, products are available in unique, one-off quantities (not large pre-packs) as and when required.”

Brian Ritchie, Branch Manager, Wearside Plumbing Supplies

“E. Tupling offer THE most competitive prices, their turnaround from order to delivery is second to none. Their customer service is remarkable, they have supported our business immensely these past few years.”

M. Markovitz Ltd, Leek

"We have dealt with Tim Whitehead of E Tupling & Son for several years. His customer service and product knowledge on Polypipe Underfloor Heating Systems is second to none. Tim’s attention to detail is faultless and his attitude is almost of a bygone era, when customer care actually meant something. It’s a pity that there aren’t more reps out there like Tim – our job would certainly be a lot easier!"

Boro Heating, Rochdale

"We have had a long and successful partnership with E. Tupling & Son. They provide a first class service in the planning and supply of Polyplumb underfloor heating systems."

Home Heating & Plumbing Supplies Ltd, Stockport

"We as a company cannot under estimate the service giving to us by E. Tupling & Son. Ltd.  Whether it is a standard order for Polypipe/Polyplumb or Tim’s excellent advice and design on an underfloor heating system, the service can only be described as first class. The telephone staff and delivery drivers are all of the highest standard.  Home Heating have dealt with Tuplings as a company since 1987, and I personally since 1972 and would fully support them in the future."

JC Quirk Ltd, Sale

"Staff have great knowledge and service pleasure to deal with great product and efficient delivery."

AMS Plumbers Merchant Ltd, Southport

"Just wanted to take this opportunity to show my appreciation to Tim Whitehead for helping me out earlier this week. During our final day trading due to COVID-19, I realised an order I had placed had been lost in translation leaving a valued customer of mine without the necessary MDPE fittings to complete the time sensitive project he was on. Tim pulled out all the stops to sort the problem for me, and when he could not arrange a next day delivery, he put the goods in his car and delivered it direct to site himself! Cannot recommend E. Tupling enough to any merchants thinking of dealing with them. I deal with both Tim and Ross on a daily basis, they are a credit to the company and understand what excellent customer service is all about. Thanks guys!"

Plumbcall, Leeds

"We have been using E. Tupling for the past few years, in that time our business with them has grown more than we ever anticipated. Their ability to assist with all things underfloor heating, as well as providing regular deliveries of the day to day branded plastics has made them into an indispensable part of our business. As a result of the reduced lead times, compared with direct manufacturer deliveries, we have been able to successfully deliver fully, and on time, to larger projects as well as maintaining stock levels for our customers, which is a benefit that cannot be ignored. On top of that, we now have access to multiple underfloor heating systems to offer, rather than the more established few that sometimes are simply pricing themselves - and us - out of contention."

Trade4Less, Crewe

"I would highly recommend E. Tupling, they are always happy to help with some of my random questions and Ross has been very helpful, the service so far has been fantastic!"

Top
Loading
Loading...
Continue Shopping