Mark Lloyd, Boys & Boden - The Plumbline
"E.Tupling is one of our most valued wholesale suppliers thanks not only to their extensive range and great prices but also to their flexibility and dedicated customer service. Sourcing products to satisfy existing customers and attract new ones is a difficult task. There is a balance to be found between quality, quantity, price, and availability. This whole process is simplified with E.Tupling as they provide quality products from reliable brands, in flexible quantities at phenomenal value.
In the years we have been utilising E.Tupling we have been able to expand our product range to offer our customers under floor heating options as well as a larger range of quality building and plumbing supplies. Recognisable brands such as Polypipe and FloPlast can be quickly sourced and stocked thanks to fast and efficient distribution to any of our five locations. They really have been a game changer!
The value of the flexibility E.Tupling provides is most appreciated when compared to sourcing from manufacturers. Ordering from manufacturers often means waiting on long lead times and ordering in cumbersome bulk quantities. This can lead to excess stock and restricts our buying options, meaning we would not be able to provide the diverse range of products our customers require. Yet, with E.Tupling we are able to stock a varied selection of building plastics and can easily source products to meet the individual needs of our customers, they are lifesavers.
As a trusted local supplier of building and plumbing goods we are often relied upon for advice, meaning it is vital our staff remain knowledgeable about the product lines. In this regard, E.Tupling has been an indispensable resource for technical knowledge and instruction. Quick to respond in a helpful and informative manner, we cannot give their support team enough credit.
Even when you’re not dealing with E.Tupling staff directly, the online services offer a practical and user friendly experience. As a business that has recently overhauled its own website, we appreciate the functionality of the E.Tupling online services. Stock is clearly displayed, quotes are easily assembled, and their team are always on hand to help when we have queries about orders, stock, or the products.
E.Tupling have consistently provided a top quality service and we look forward to working with them for many years to come."