Testimonials

M. Markovitz Ltd, Leek

We have dealt with Tim Whitehead of E Tupling & Son for several years. His customer service and product knowledge on Polypipe Underfloor Heating Systems is second to none. Tim’s attention to detail is faultless and his attitude is almost of a bygone era, when customer care actually meant something. It’s a pity that there aren’t more reps out there like Tim – our job would certainly be a lot easier!

Boro Heating, Rochdale

We have had a long and successful partnership with E. Tupling & Son. They provide a first class service in the planning and supply of Polyplumb underfloor heating systems.

Home Heating & Plumbing Supplies Ltd., Stockport

08/2018

We as a company cannot under estimate the service giving to us by E. Tupling & Son. Ltd.  Whether it is a standard order for Polypipe/Polyplumb or Tim’s excellent advice and design on an underfloor heating system, the service can only be described as first class. The telephone staff and delivery drivers are all of the highest standard.  Home Heating have dealt with Tuplings as a company since 1987, and I personally since 1972 and would fully support them in the future.

JC Quirk Ltd., Sale

Staff have great knowledge and service pleasure to deal with great product and efficient delivery.

AMS Plumbers Merchant Ltd., Southport

07/2018

Just wanted to take this opportunity to show my appreciation to Tim Whitehead for helping me out earlier this week. During our final day trading due to COVID-19, I realised an order I had placed had been lost in translation leaving a valued customer of mine without the necessary MDPE fittings to complete the time sensitive project he was on. Tim pulled out all the stops to sort the problem for me, and when he could not arrange a next day delivery, he put the goods in his car and delivered it direct to site himself! Cannot recommend E. Tupling enough to any merchants thinking of dealing with them. I deal with both Tim and Ross on a daily basis, they are a credit to the company and understand what excellent customer service is all about. Thanks guys!

Plumbcall, Leeds

We have been using Ross, Tim and the team at E. Tupling now for just over a year, and in that time our business with them has grown more than we ever anticipated. Their ability to assist with all things underfloor heating, as well as providing regular deliveries of the day to day branded plastics has made them into an indispensable part of our business. As a result of the reduced lead times - compared with direct manufacturer deliveries - we have been able to successfully deliver fully, and on time, to larger projects as well as maintaining stock levels for our customers, which is a benefit that cannot be ignored. On top of that, we now have access to multiple underfloor heating systems to offer, rather than the more established few that sometimes are simply pricing themselves - and us - out of contention.

Trade4Less, Crewe

Ross gives us great service and I would highly recommend E. Tupling. Always happy to help with some of my random questions and Ross has been very helpful, the service so far has been fantastic!

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