Mission, Vision & Values

Our Mission

We are the leading distributor of quality underfloor heating, plumbing and plastic building products to independent merchants / trade counters in the Northern Region of the UK.  We offer an extensive portfolio of premier plumbing and heating brands from only leading UK manufacturers.  We strive to guarantee unrivalled and seamless personalised customer service, always, through our highly experienced, dedicated, and enthusiastic team of experts.

Our Vision

To be Better than the Best. We aim to provide a vast choice of quality products via an unrivalled seamless customer experience, which is that comprehensive, straightforward, convenient, and efficient that our customers are captivated.

Our Values

We pride ourselves on being the distributor of CHOICE, providing unrivalled customer service, and offering an extensive range of product choice within our portfolio.

Customer: is at the centre of everything we do, we strive for customer satisfaction & loyalty

Honesty: we are trusted, loyal, clear, and focused

Opportunistic: constantly looking for ways to improve, we are courageous & innovative

Inspiring: we are fresh, creative and stimulate change in distribution

Community: sustainable and supportive to our customers, suppliers, and local community

Excellence: to provide a reliable unrivalled service through the holistic customer experience.

Our Commitment To Our Customers 

We are now official members of The Builders Merchants Federation. Enabling us to better serve our merchants via enhanced BMF knowledge, training, and expertise.     



To find out how we can benefit your business. Contact us today.

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E. Tupling & Son Ltd

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